Getting conclusive results from A/B tests.Find messages using the Message Library.Track universal links and app links in email.Send data from Customer.io to Salesforce, Highrise or another CRM.How do I add an avatar/logo to my emails?.Adapting MailChimp's Two-Column template.Resources for templates, code, and best practices.Troubleshooting Your Drag-and-Drop Emails.Verify deliverable email addresses with Kickbox.Authenticating for Apple Private Email Relay.Transitioning to Customer.io as a sender.Use Drafts to deliver error-free messages.Why did my campaign not send someone a message?.Enable Time Zone Match in 10 Minutes with Clearbit.Campaign for new subscribers with Stripe.Making changes to campaigns and broadcasts.Campaigns, Broadcasts, and Transactional Messages.Setting Up Segments for Specific Purposes.Why don't people match 'within the past X days' conditions?.Getting Started: Objects vs Collections.How do I know what data I have available?.Deleting People and Suppressing Profile IDs.Set preferences outside of the subscription center.Multi-language support for the subscription center.How do I create multiple subscription types?.What's the Last Visited field, and how do I use it?.Simply paste the Endpoint URL you have copied from Cognigy.AI. Focus on the Webhook URL for incoming messages section (see Figure 3.1: Configuration).įigure 3.1: Configuring the incoming message webhook for WhatsApp Scroll down until you reach Messaging -> Senders -> WhatsApp senders settings. Click on Manage Numbers and select the preferred number, which is capable of using WhatsApp communication. Login to the Twilio Console and select the number you obtained previously. Take your phone and write an SMS message to the number! 3 Connect Your Twilio Number to the WhatsApp Endpoint

Simply paste the Endpoint URL you have copied from Cognigy.AI as a message comes in Webhook. Focus on the A message comes in section (see Figure 2.1: Configuration).įigure 2.1: Configuring the incoming message webhook Scroll down until you reach Messaging settings. Click on Manage Numbers and select the preferred number, which is capable of using SMS communication. Move to the top of the Endpoint configuration page and copy the Endpoint URL which is displayed above the General Settings (see Figure 1.2).įigure 1.2: Twilio SMS Endpoint and the Endpoint URL 2 Connect Your Twilio Number to the Endpoint ✔ Access to the Twilio Console 1.1 Create a Twilio Endpointįirst you have to create an Endpoint of type Twilio SMS (see Figure 1.1).įigure 1.1: Creating a Twilio SMS Endpoint 1.2 Get the Endpoint URL Two Step Processġ Create and Configure a Twilio SMS Endpoint within Cognigy.AIĢ Connect Your Twilio Number to the Endpoint 1 Create and Configure Twilio SMS Endpoint If you want to get information about assigning a Flow to the Endpoint and setting up the Data Management see Endpoints. This How-to covers the necessary steps for creating and connecting Twilio to a Twilio SMS Endpoint within Cognigy which also includes the ability to handle WhatsApp messages. Twilio: Deploy an SMS and WhatsApp Endpoint.

Twilio sms webhook example